What will the future government look like? | FIEP . system

The strategic planning of Celepar 2030, carried out by Observatório Sistema Fiep for the ICT company of Paraná, began with the futuristic study on the “Future of Digital Government”. After all, for long-term planning it is necessary to understand the paths of information technology for the coming years.

For Leandro Victorino de Moura, CEO of Celepar, it all started with the need to promote improvements and updates to the organization’s strategic planning methodologies. “This is one of the objectives of the current administration, as the challenges facing global trends in communications, information technology and digital government are constantly changing”.

Subsequently, Celepar began searching for a flexible methodology to meet this highly customized demand. “The team at Observatório Sistema Fiep accepted the challenge of building a strategic plan in a completely virtual way, in the context of the uncertainty created by the pandemic, with diverse techniques in scanning and processing the information collected using Stakeholders Such as managers, directors, employees and customers. E-book productionThe future of digital government“As the basis for the internal analysis was a differentiating factor”complete.

How was the study process?

For six months, seven researchers from the observatory have sponsored national and international practices related to digital government. “With this in mind, the content has been organized in e-book format, and has been graded and validated by Celepar and the Gartner Group in group analysis and building meetings.”Explains Marilia de Sousa, executive director of the observatory.

to her, “The initiative could be very beneficial to other companies of the same nature throughout Brazil, such as federal, state and municipal governments, and even the private sector.”.

It is worth emphasizing that the digital universe, as a medium in constant transformation, often creates new trends, laws and channels. Therefore, the strategic planning and Celepar methodology will be reviewed annually. In addition to continuous monitoring of the results achieved, the work provides for an annual review. We’ve made trends based on today’s digital government, with current laws and ordinances. So whenever there is a change, we will improve.”comments.

What’s in the ebook

The study identified 10 macro trends: the major global movements that signal changes in society in the coming years and how they will affect government operations.

He then detailed 39 trends that will define the future of government’s digital transformation into five categories:

  1. Culture and digital education
  2. Governance and management
  3. systems
  4. digital security
  5. digital services

The material also includes a reference to 13 technologies that should pave the way for the digitization of government and 10 drivers for transformations, which indicate the directions to be followed.

Today, companies and government are already facing some of the practices mentioned in the study, such as the use of Technologies for decision-making, evaluating the citizen’s experience, and improving public administration through digital transformation and the use of digital identity”Maria points out.

At Celebr, initiatives are already underway. Leandro says that of the ten drivers of the future mentioned in the e-book, four were chosen to compose the strategic planning. Thus, they will become projects, goals, actions to be implemented in 2022, 2023, etc. “Platform government, citizen-centric government, smart and reliable government services, and e-agility will be our focus at this start”highlights the CEO of Celepar.

What can we expect for the future of digital government

For Marilia, the interaction of companies with the government can become more flexible and transparent through multiple channels. “Information can be exchanged faster and more securely, without losing any important data or confusing any kind of information. There is also mitigation for fraud in records passed to the government”.

Leandro agrees and says: “Government promote innovations Simple, agile and digital technology solutions that improve the lives of citizens..

There is also potential for companies to act as providers of technologies and services to participate in these digital ecosystems. “This movement will also demand the digital transformation of companies to interact with government agencies and remain competitive in the marketplace.”The Executive Director of the Observatory concluded.

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