Digital security must pass through all areas of the organization, public or private, and be present in the processes of building new digital tools from its planning. Thus, data protection protocols will be more effective.
“Many platforms have not had security and privacy as principles and incident reports are increasingly being reported,” says Michelle Wangham, a research and development researcher at RNP (Rede Nacional de Ensino e Pesquisa).
Last year, 4.1 million suspicious digital transactions were registered in Brazil, according to an index of fraud attempts by Serasa Experian, a credit analytics firm. The number, the highest in the historical series, which began in 2011, is 16.8% higher than it was in 2020, when there were 3.5 million attacks.
Cybersecurity was the topic discussed during the Security and Privacy in the Digital Age symposium, promoted by Folha, on Tuesday (19). The event was sponsored by Unico, a digital identification solutions company, and mediated by Rafael Hernandez, a special correspondent for the newspaper.
For André Sucupira, Data Protection Officer and Director of Legal and Governance at Serpro (Federal Data Processing Service), incidents in the virtual environment are inevitable, but organizations must be prepared to contain the damage as soon as possible. “We must be prepared to respond immediately, prevent damage and make sure service is returned in the best possible way.”
Co-opting the opinion is Cynthia Piccolo, director of Lapin (Public Policy and Internet Lab), a think tank on the social, ethical, and legal challenges of digital technologies.
“It is very important to have a well-structured security plan in place to identify and assess risks.” After an accident occurred, she indicated that organizations maintain good communication with those affected, explaining what the damage is and how to mitigate it.
She says digital security shouldn’t be a concern only for those who care about data intelligence. All residents should be aware of the ways to protect information. Understanding security best practices, questioning strange links, as well as using more robust authentication features in applications are some of the measures to reduce the vulnerability.
Data from Fabraban (Brazilian Confederation of Banks), released in 2021, shows that only 37% of Brazilians know “well” or “fairly well” the General Data Protection Regulation (LGPD) and that 86% of respondents are afraid of feeling victims digital fraud.
André Sucupira, of Serpro, stated that the LGPD has allowed citizens to follow their data flow and has brought the privacy debate to the table of leaders of organizations large and small.
But the population still lacked familiarity with the law. He explains that it is important to know where the data is going, with whom it is being shared, and how long the information remains on each platform.
Piccolo, from Labine, adds that dialogue between academia, civil society, and public and private sector authorities can contribute positively to the design of general guidelines on digital security. “That way, these policies can be more representative and speak the language of the population,” she says.
Claudio Messilli, a researcher at the Institute for Computational Applications and Research at the Federal University of Rio de Janeiro, recalls the importance of training tech professionals, particularly in relation to the digitization process that has been accelerated during the pandemic.
“With the boom in internet services over the past two years and the growing need for IT staff, training has had a negative impact,” he says.
For him, the answer lies in investing in continuing education, so that professionals can keep up with information security protocols.
According to Brasscom (Association of Information and Communication Technology Companies), by September 2021, 123,500 new jobs were created in the technology field, an increase of 183% over the same period in 2020.
The study indicates that the demand for skilled labor should continue to grow to reach 797,000 new jobs by 2025. However, with fewer graduates than required, the survey projects an annual shortfall of 106 thousand professionals.